- Good fit4 of 5
Professional services and bookkeeping
Most of the monthly close is rule-following against a prior period, which is exactly what agents do reliably. The ceiling is professional sign-off and judgement on ambiguous treatment, both of which need a qualified person, so this is a practice with far fewer people rather than none.
Read the fit report - Good fit4 of 5
Logistics and freight
The load is a unit of work that repeats thousands of times a year with an identical shape and different numbers, and the whole distance between a shipper asking and a carrier being paid is documents and messages. The ceiling is not the workflow. It is credit, cargo claims, and an active fraud problem where the attacker knows which automated checks are running.
Read the fit report - Not a good fit2 of 5
Construction and contracting
There is almost no repeating process for an agent to learn. Every project is a fresh prototype with a different site, client, design team, subcontractor list and inspection regime, so there is no prior period to follow. The obligations that decide whether the business is lawful attach personally to named individuals who must be present and who carry criminal exposure. Document handling automates well. The business does not.
Read the fit report
The four questions
Structural, not technical.
None of these is a question about how sophisticated the business is today. All four are about the shape of the work.
- 01
Is there a prior case to follow?
Software needs an earlier case whose treatment is the answer to the current one. Where every case is a first case, it is not following a rule, it is guessing.
- 02
Does the work pass through a screen?
It can act on text, documents and messages, and on nothing else. Where what you sell is made somewhere a screen is not, it handles the paperwork about the work, not the work.
- 03
Who do the rules name?
Duties that attach to a registered entity are indifferent to who discharged them. A licence held by a named person, or a sign-off carrying personal liability, is a ceiling that does not move.
- 04
Does the setup pay back?
Configuring once per customer and reading it on every run is fine. A rule set that has to be re-derived on every job recurs at the same rate as the work.
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